Home Armenian version English version


CAPS in the Press CAPS in the Press
CAPS in Radio CAPS on the Radio
CAPS in pictures CAPS in pictures
Industry Statistics Industry Statistics


Armenian IT Competitiveness Conference
Armenian Tourism Competitiveness Conference


IT2Business Solution

IT Training/Certification

ArmTech Congress'08


Top Story


USAID marked the successful completion of its Competitive Armenian Private Sector (CAPS)project on February 25, 2011. The event featured the launch of the final project video and brief remarks from project stakeholders and partners.

USAID/CAPS Chief of Party Artak Ghazaryan at the close-out ceremony (Photo: Armine Karabekian, USAID)

Implemented by Nathan Associates Inc., the five year USAID CAPS project utilized a cluster approach that fostered cooperation among enterprises, business service providers, regulatory agencies and training institutes to enhance the competitiveness of Armenian enterprises and strengthen the environment for private sector development in the ICT, tourism and pharmaceutical industries. The CAPS project helped:

  • Firms increase sales and exports, improve operations, and broaden involvement in new markets;
  • SMEs to improve strategy, management, and product offerings;
  • Build the capacity of business service providers to deliver top quality training and consulting services;
  • Develop the capacity of associations to form coalitions and advocate and lobby for industry-friendly policies and regulations;
  • Educational and training institutes meet the workforce needs of the private sector; and
  • Raise public awareness of the value of competitiveness.

(In the picture: USAID/CAPS Project Director Artak Ghazaryan at the close-out ceremony, Photo: Armine Karabekian, USAID, Source -



2011, January 31, Aghveran. The Union of Medicine Producers and Importers (MPI) and the GXP Center of Excellence, with support from the USAID-funded Competitive Armenian Private Sector (CAPS) project, the Scientific Center of Drug and Medical Technology Expertise, Ministry of Health and a number of other organizations, recently held the second ‘Meeting Without Ties’ forum for pharmaceutical industry representatives at Artur’s Resort, Aghveran. The event hosted approximately 80 representatives from 50 organizations, including over 25 pharmaceutical companies (medicine producers, importers and representatives of foreign pharmaceutical companies), healthcare state governance bodies (particularly those engaged in the pharmaceutical sector), as well as international, financial, consulting, public and R&D organizations. More...

The National Competitiveness Report of Armenia, 2010: Higher Education Challenges  


The Economy and Values Research Center (EVRC) published the second National Competitiveness Report of Armenia on December 24, 2010. The report was prepared with support from USAID/CAPS.  It provides detailed analysis of the challenges in the higher education alongside with concrete recommendations on addressing them.

RA Minister of Economy Tigran Davtyan mentioned in his opening speech at the launch of the report that the competitiveness of higher education is a precondition for improving the competitiveness of the country. As he stated the report will make room for thinking and will serve as a guideline for specific actions.

“The most important thing is to ensure economic development through practical activities and real outcomes. This will, however, require serious assessments to understand the situation and the weaknesses to try to proceed with joint efforts”, said the Minister. More...

The Former and The New Ministers Together Summarized the IT Leaders Without Ties Meeting


Aghveran hosted the IT Leaders without Ties forum on December 18-19 dedicated to the key issues of the e-commerce in Armenia. The forum was organized by the Union of Information Technologies Enterprises with support from USAID/CAPS and the Armenian Government.

The agenda of the forum covered a wide range of issues, such as electronic money regulation, ArCa e-payment system, e-commerce development, e-payments in the sphere of e-government, possible models of e-commerce development in Armenia, the experience of other countries (Russia, Georgia, Macedonia), as well as issues related to the logistics, technical side and safety.   

Participants of the forum included representatives of the Ministry of Economy, the Central Bank, commercial banks, payment systems operating in Armenia, foreign and local ICT companies, as well as other spheres of the business and international organizations – approximately 100 specialists. More...   

About us

The CAPS project is a five year program of assistance funded by the United States Agency for International Development (USAID). CAPS is based on a cluster approach which focuses on improving the business environment and fostering cooperation among enterprises in a particular industry sector.

The cluster concept is fundamental. Most industries include various categories of stakeholders. These stakeholders typically include: government as a regulator of commercial practices; educational institutions to prepare members of the workforce; business development services to offer consulting and other management services, and the core industry itself delivering products or services to customers… The cluster process, then, is mainly engaged in coordinating all such stakeholders in pursuit of mutually supportive objectives, most commonly in marketing and image building, improving industry-wide quality, training the workforce, and/or enacting more favorable legislation. more


This website was made possible with the support of the American People through the U.S. Agency for International Development.
The contents of this website are the sole responsibility of the authors and do not necessarily reflect the views of USAID or the US Government.

Copyright © 2008-2010 CAPS. All rights reserved.

The CAPS project has finished on March 1st, 2011. The web site is in a process of being transferred to the Armenian Development Agency.